20 Oct 2020

For fans of HealthEngine’s iOS and Android apps, here’s the latest on some new updates you’ll want to have.  And if you don’t have the HealthEngine app downloaded yet, what are you waiting for? Booking appointments is easy, your “My Care Team” will be front and centre and more — including new levels of authentication so please read on for the latest!

HealthEngine, Australia’s leading consumer healthcare network, has introduced additional levels of authentication in the latest version of its popular iOS and Android apps to increase data security and further protect personal information. The apps now offer passcode protection as well as the option to set up either Touch ID or Face ID depending on device capabilities.

Current and new users of app versions 7 and higher will receive a pop-up prompt to set up a four digit pin to securely unlock and lock the HealthEngine app.  With the protection in place, the app will also support auto-filling of the booking form, saving users time and providing extra security for personal information, including the option to save and access Medicare details.  

“We’re committed to providing added security and privacy features to support our HealthEngine users, and we wanted to take the lead and build in further protections on the app.  The experience is now very much like your banking app with a passcode or biometric ID needed to open the app,” said Dr Marcus Tan, HealthEngine Co-Founder, CEO and Medical Director. 

“We’ve also received feedback from users about the ability to have the booking form auto-fill with their information or any profile they manage for their family.  With the increased security measures in place, we’ve added this timesaving feature for easier booking,” said Dr Tan.

The HealthEngine app is available in the App Store for iPhone and iPad, with a 4.8 star rating,  and in Apps on Google Play for Android devices, with a 4.7 star rating.  With more than 2.3M downloads, the popular app accounts for 55 percent of HealthEngine bookings compared to 45 percent done via HealthEngine.com.au